Frequently Asked Questions

Here is the questions that frequently asked. 

If you need any questions, feel free to reach us: support@lufie.co
Title

Do they run true to size? 

Yes! Lufie flip flops run true to size. We recommend ordering your regular shoe size for the best fit.

Half sizes? Go one size up (7.5 → order size 8).

What materials are they made from and how long do they last?

Lufie flip flops are made from high-quality vegan leather. With regular wear, you can expect them to stay comfortable and looking great for a long time.

Water use: Beach-friendly! Just don't leave them soaking in salt or chlorinated water for too long; they're stylish flip flops, not water shoes.

When do orders get shipped?

1-2 business days after you order!

You'll get tracking info via email as soon as they ship. Orders placed on weekends ship the next business day.

Do you manufacture the flip flops yourself & do you have stores?

Manufacturing: Yes! We design and oversee production to ensure every pair meets Lufie's quality standards.

Physical stores: Currently online-only! This allows us to offer premium quality at better prices and deliver the best customer experience directly to you.

Do you manufacture the flip flops yourself & do you have stores?

We offer 100-day returns on undamaged items in original packaging!

Email support@lufie.co - we'll send you a return label. Refunds processed within 10 business days.

Exchanges: Contact support@lufie.co for assistance.

Questions? support@lufie.co
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